Kimeric Refund Policy

Effective date: July 9, 2026

This Refund Policy explains when payments for the Kimeric subscription are refundable. It is provided by Arith Studio LLC ("we," "us," or "our") and is the express refund statement referenced in Section 9 of our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service.

The short version

Your first subscription payment is covered by a 14-day money-back guarantee — if Kimeric isn't for you, email us within 14 days of your first charge and we will refund it in full, no questions asked. Renewal payments are not refundable, but you can cancel at any time and keep access through the end of the period you've paid for. The costs you pay directly to AI providers under your own API keys are separate from your Kimeric subscription and are not something we collect or can refund.

1. 14-day money-back guarantee (first purchase)

If you are not satisfied with Kimeric for any reason, you may request a full refund of your first subscription payment by contacting us at support@kimeric.ai within 14 days of the date of that first charge.

• The guarantee applies once per customer, to the first payment on your first subscription. It does not apply to renewal payments or to any later resubscription.
• When the refund is issued, your subscription is canceled and your access to the Software ends. As described in Section 17 of the Terms of Service, anything you created with Kimeric remains on your own computer and remains yours.
• We may decline refund requests that we reasonably determine are abusive — for example, repeated purchase-and-refund cycles intended to obtain the Service without paying, or requests associated with a violation of our Terms of Service or Acceptable Use Policy.

2. Renewal payments

Except as described in Section 1 or as required by applicable law, subscription payments — including all renewal payments — are non-refundable, and we do not provide refunds or credits for partial billing periods.

The right way to avoid an unwanted renewal is to cancel before your renewal date: cancellation stops all future charges, and you keep access through the end of the period you've already paid for. You can cancel at any time with one click from your account portal, or by emailing support@kimeric.ai. If a renewal charge posts before you meant to cancel, contact us promptly — where the law of your state requires a refund in particular circumstances, we will honor it.

3. What is not covered: your AI provider costs

Kimeric works by connecting to third-party AI providers (such as Anthropic, Google, OpenAI, Kling, WaveSpeed, and Topaz) using your own accounts and API keys, which you pay directly. As explained in Section 5 of the Terms of Service, those charges are between you and each provider: we never receive that money, and we cannot refund, credit, or reverse it. This Refund Policy applies only to the subscription fee you pay for Kimeric itself.

Before generating, we encourage you to use the spending caps built into the Software and the budget controls offered by each provider.

4. How refunds are processed

Payments for Kimeric are processed by our third-party payment provider, which acts as the merchant of record for your purchase. Approved refunds are issued through that provider to your original payment method. Refunds are typically initiated within a few business days of approval and may take 5–10 business days to appear on your statement, depending on your bank.

Please note that charges for Kimeric may appear on your card statement under our payment provider's descriptor (for example, beginning with "LINK.COM*") rather than "Kimeric." If you don't recognize a charge, contact us at support@kimeric.ai before disputing it with your bank — we can usually resolve it faster.

5. Your legal rights

Nothing in this Refund Policy limits any non-waivable right to a refund that you may have under the laws of your state. Where applicable law requires a refund that this Policy does not otherwise provide, the law controls.

6. Changes to this Policy

We may update this Refund Policy from time to time. When we do, we will post the updated version and revise the effective date above. Changes apply to purchases made after the change takes effect; the policy in effect at the time of your purchase governs that purchase.

7. Contact

Refund requests and questions about this Policy: support@kimeric.ai. Please write from the email address on your account and include the approximate date of the charge.