Effective July 15, 2026Version 2026-07-15 Current version

Kimeric Refund Policy

Effective date: July 15, 2026

This Refund Policy explains when payments for the Kimeric subscription are refundable. It is provided by Arith Studio LLC ("we," "us," or "our") and is the express refund statement referenced in Section 9 of our Terms of Service. Capitalized terms not defined here have the meaning given in the Terms of Service.

The short version

Your first subscription payment is covered by a 14-day money-back guarantee — if Kimeric isn't for you, email us within 14 days of your first charge and we will refund it in full, no questions asked. If your subscription starts with a free trial, no payment happens during the trial; your first charge is the one at the end of the trial, and the 14-day guarantee runs from that charge. If you are a consumer in the EEA or the UK, you also have a statutory 14-day right of withdrawal — see Section 5; our guarantee is designed to be at least as generous. Renewal payments are not refundable, but you can cancel at any time and keep access through the end of the period you've paid for. The costs you pay directly to AI providers under your own API keys are separate from your Kimeric subscription and are not something we collect or can refund.

1. 14-day money-back guarantee (first purchase)

If you are not satisfied with Kimeric for any reason, you may request a full refund of your first subscription payment by contacting us at support@kimeric.ai within 14 days of the date of that first charge.

If your subscription began with a free trial, no payment happens during the trial: you can cancel any time before the trial ends and you will not be charged at all. If you do not cancel, your first charge is the one at the end of your trial, and the 14-day money-back guarantee applies to that charge — the 14 days run from the date of that charge.

The guarantee applies once per customer, to the first payment on your first subscription. It does not apply to renewal payments or to any later resubscription.
When the refund is issued, your subscription is canceled and your access to the Software ends. As described in Section 17 of the Terms of Service, anything you created with Kimeric remains on your own computer and remains yours.
We may decline refund requests that we reasonably determine are abusive — for example, repeated purchase-and-refund cycles intended to obtain the Service without paying, or requests associated with a violation of our Terms of Service or Acceptable Use Policy. This limitation does not affect the statutory rights described in Section 5.

2. Renewal payments

Except as described in Section 1 or Section 5, or as required by applicable law, subscription payments — including all renewal payments — are non-refundable, and we do not provide refunds or credits for partial billing periods.

The right way to avoid an unwanted renewal is to cancel before your renewal date: cancellation stops all future charges, and you keep access through the end of the period you've already paid for. You can cancel at any time with one click from your account portal, from the cancellation page on our website, or by emailing support@kimeric.ai. If a renewal charge posts before you meant to cancel, contact us promptly — where applicable law requires a refund in particular circumstances, we will honor it.

3. What is not covered: your AI provider costs

Kimeric works by connecting to third-party AI providers (such as Anthropic, Google, OpenAI, Kling, WaveSpeed, and Topaz) using your own accounts and API keys, which you pay directly. As explained in Section 5 of the Terms of Service, those charges are between you and each provider: we never receive that money, and we cannot refund, credit, or reverse it. This Refund Policy applies only to the subscription fee you pay for Kimeric itself.

Before generating, we encourage you to use the spending caps built into the Software and the budget controls offered by each provider.

4. How refunds are processed

Payments for Kimeric are processed by our third-party payment provider, which acts as the merchant of record for your purchase. Approved refunds are issued through that provider to your original payment method. Refunds are typically initiated within a few business days of approval and may take 5–10 business days to appear on your statement, depending on your bank. Where applicable, refunds include the taxes (such as VAT or GST) collected on the refunded charge.

Please note that charges for Kimeric may appear on your card statement under our payment provider's descriptor (for example, beginning with "LINK.COM*") rather than "Kimeric." If you don't recognize a charge, contact us at support@kimeric.ai before disputing it with your bank — we can usually resolve it faster.

5. Consumers in the EEA and United Kingdom: statutory right of withdrawal

If you are a consumer in the European Economic Area or the United Kingdom, you have a statutory right to withdraw from your subscription contract within 14 days of the day you subscribe, without giving any reason.

Immediate performance. At checkout, we ask for your express request that the Service begin immediately, together with your acknowledgment that, once performance has begun, your right of withdrawal may be limited or lost to the extent your local law provides — for a service performed during the withdrawal period, you may owe an amount proportionate to the service provided before you withdrew. In practice, our 14-day money-back guarantee (Section 1) means we will refund your first payment in full within that window regardless, so you never receive less than your statutory entitlement by using the guarantee instead.

How to withdraw. To exercise the right of withdrawal, inform us of your decision by an unequivocal statement — an email to support@kimeric.ai is sufficient — before your 14-day period expires. You may use the model form below, but you do not have to. We will send you confirmation of receipt without delay, and we will reimburse you using the same means of payment you used, without undue delay and no later than 14 days after you tell us you are withdrawing.

Model withdrawal form (complete and return only if you wish to withdraw from the contract):

To: Arith Studio LLC, support@kimeric.ai

I hereby give notice that I withdraw from my contract for the supply of the Kimeric subscription service.

— Ordered on: [date] — Name of consumer: [name] — Email address on the account: [email] — Date: [date]

Nothing in this Policy limits or excludes your statutory withdrawal rights or any other non-waivable consumer right under the law of your country of residence.

6. Your legal rights

Nothing in this Refund Policy limits any non-waivable right to a refund or remedy that you may have under applicable law, including the law of the country or state where you live. Where applicable law requires a refund that this Policy does not otherwise provide, the law controls.

7. Changes to this Policy

We may update this Refund Policy from time to time. When we do, we will post the updated version and revise the effective date above. Changes apply to purchases made after the change takes effect; the policy in effect at the time of your purchase governs that purchase.

8. Contact

Refund requests, withdrawal notices, and questions about this Policy: support@kimeric.ai. Please write from the email address on your account and include the approximate date of the charge.